Terms and conditions

Terms and conditions




These E-shop business terms and conditions (the “Conditions”) govern the legal relationship originating from purchase contracts between Juraj Vanya, with registered office at Šafaříkova 21, 264 01, Sedlčany, Czech Republic, Company ID No.: 15859321, registered by the trade licensing office in Sedlčany, (the “Seller”) and the Buyer (which includes both consumers and other customers).

All contractual relationships are entered into pursuant to Czech law. If the Buyer is a consumer (i.e. any individual who, outside of his or her business activities or separate course of business, enters into a contract or has dealings with the entrepreneur), then the relations not specifically governed by these Conditions are governed by the Civil Code (Act No. 89/2012 Coll.), and the Consumer Protection Act (Act No. 634/1992 Coll.). If the Buyer is not a consumer, then the legal relationship based on a contract outside of these Conditions is governed by the Civil Code (Act No. 89/2012 Coll.)


  1. If the Buyer is a consumer, the proposal of the purchase contract (offer) is implemented by displaying the offered products on the Seller’s E-shop website, in which the purchase contract becomes valid upon submission of order by the Buyer/consumer and its receipt by the Seller. The Seller will then without delay confirm to the Buyer the receipt of the order through notification to a designated e-mail address; this notification, however, has no effect on the contract. Received orders may be changed only with the express consent of both Parties
  2. We recommend that the Buyer takes the opportunity to conduct a thorough review of the entire order prior to submitting the order to the Seller. The Buyer will then submit the order by clicking on “Confirm order”.
  3. If the Buyer is not a consumer, then the proposal of the purchase contract is created when the Buyer submits the product order, and the purchase contract is valid upon the moment of delivery of the binding order confirmation by the Seller to the Buyer.
  4. By the procedural process described above leading to the completion of the purchase contract, the Buyer confirms that he or she is familiar with the Conditions and agrees to them. The E-shop website presents an explicit option of reviewing the Con-ditions prior to submitting the order, and we recommend all Buyers to use this opportunity and read through them in detail.
  5. The illustrations, weights and dimensions of the products (goods) listed in the catalogue are purely informative, unless otherwise stated as binding.


  1. Delivery time is established by the Seller in the order confirmation. Delivery is considered complete on the day of the shipment of the order, the day the goods leave the inventory of the Seller, or on the day the goods are ready for collection by the Buyer. On this day, the Seller is then authorized to issue an invoice. The Seller has the right to partial deliveries of goods. Delivery time may be extended in the event of any unexpected issues not caused by the Seller, such as unexpected events of force majeure, strikes, and other obstacles beyond the Seller’s control. The same is true for instances in which these issues may arise with the Seller’s suppliers. In such cases, financial claims for delays do not apply. Damage caused due to delayed delivery of goods on the part of the Seller may be claimed only up to the amount of the value of the delayed items.
  2. The manner of shipment of products is established in the order. Unless stipulated otherwise in writing, the Buyer shall pay the shipping costs, and the amount will be established in the order. The Buyer takes over risks of damage incurred to goods no later than at the time of shipment (submission of goods to the shipment facility.
  3. The Parties have agreed that should the Buyer fail to collect the purchased items within 21 days of the date listed in the purchase contract or of the date of the Seller’s purchase request in writing, by telephone, or by fax (“uncollected goods”), the Seller has the right to withdraw from the contract and to sell these goods to a different party. In this case, the Buyer is not entitled to claim damages. A written notice of withdrawal from the contract must be submitted to the other Party. The Seller has the right to bill the Buyer for generalised claims for damages upon withdrawal from the contract on the side of the Seller for 50 % of the deposit received in relation to the price of the uncollected goods.
  4. Contractual fines are due on the day of the receipt of the invoice and can be used toward the received deposit and/or toward other compensation from the Buyer.


  1. Purchases through the E-shop require a 100 % deposit in the amount of the order. If the required deposit is not paid within 14 days of the issuance of the order, the respective order is automatically cancelled. The contracted delivery time begins when the entire amount of the purchase price is paid to the account of the Seller listed in the order. Should the Buyer fail to pay the invoice in a timely manner, the Seller has the right to charge interest of 0.1 % of the amount owed for each day of the delay. This does not affect any possible claims for damages.


  1. Buyers’ claims for damages must be based on the respective regulations of the Czech Civil Code and the claims regulations of the Seller.
  2. The Seller is not responsible for defects, nor are defects covered by the quality guarantee in the following circumstances: (a) the goods were used in a manner inappropriate to the functional properties or contrary to the function for which they were designed; and/or (b) were subsequently wilfully altered, changed or joined with other items not supplied by the Seller. Claims will also not be honoured for minor discrepancies in dimensions and colour shades, particularly those caused by the natural character of the materials used. The Seller is also not responsible for claims for regular wear and tear caused by common use of items.
  3. Unless the responsibility of defects can be subscribed to the Buyer, the Seller is responsible for defects, and is obliged to repair them. If the Seller proves that he is not responsible for the defect, the Buyer is obliged to reimburse the Seller any legitimate expenses related to repairs, plus a 20 % surcharge.


  1. The governing law is the law of the Czech Republic. Application of the United Nations Convention on Contracts for international sales of goods is expressly prohibited. In the case of disputes, the court with local jurisdiction for both contracting parties is the District Court in Kroměříž or the Regional Court in Brno. However, the Seller has the right to assert its claims in the Buyer’s place of business or residence.
  2. If any of the regulations of the Conditions are in conflict with the Civil Code of the Czech Republic, the respective regulation of the Civil Code shall apply; however, the remaining articles of the Conditions remain intact.


  1. Customers’ personal data is stored in accordance with current Czech laws, primarily Act No. 101/2000 Coll., on Personal Data Protection, as amended. By entering into purchase contract, the Buyer agrees with the processing and collection of his or her personal data in the Seller’s database following the successful completion of the contract unless he or she submits in writing his or her non-consent with this processing.
  2. The Buyer has the right to access and alter his or her personal data, as well as other rights related to such personal data, as stipulated by law. Personal data can be removed from the database upon a written request by the customer. Customers’ personal data is fully protected from misuse or abuse. The supplier does not give out customers’ personal data to any third Exceptions include external carriers, to whom only the information necessary for product delivery is given.
  3. The Sellers stores completed individual contracts in an electronic format and they are accessible only by the Seller.
  4. The Buyer agrees with the use of remote communication systems when entering into the purchase contract. The costs incurred by the Buyer when using remote communication systems in connection with the purchase contract (internet connection fees or telephone fees) shall be paid by the Buyer.
  5. By submitting an order through the E-shop, the Buyer confirms that he or she is familiar with the Conditions, agrees with them, and accepts them.
  6. These E-shop business terms and conditions are valid as of 1 July 2020, and replace all previously issued E-shop business terms and conditions.